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Help Desk

Getting Started

Mindflix Classroom is a video-based platform designed to help educators build mental wellness and performance skills in their students and student-athletes. Our mission is to empower students to achieve their full potential by strengthening their minds.

To sign up for a free membership, click the Login/Register button on the top orange navigation bar on right corner of our homepage. On the Log in page click Join Now to register. Fill in your details, follow the instructions to confirm your email. 

Access to all of our video content 24 hours a day, as well as limited access to our community page.

Free members have limited access to the Mindflix community and are only able to view articles and posts. Posting or connecting with other Mindflix community members is restricted. Premium users have full access to the community, including adding friends and sharing posts.

Full access to the community includes the ability to engage and message with other Mindflix premium members. 

Further membership information available in the Community FAQ section on the community page. (Must create a free membership account to access.)

Mindflix Premium will be available sometime in 2025. Our website will be updated once Mindflix Premium is available.

After creating a new account, we direct you to the Assessments page to help you get started on your journey with Mindflix. The assessments are designed to evaluate your current mental wellness and performance skills. By completing them, you’ll receive personalized recommendations for courses and content that best suit your needs. This ensures you get the most out of your experience with Mindflix right from the start. Future logins will direct you to the video library.

We highly recommend completing our assessment to help you track your journey and monitor your progress. However, if you prefer, you can skip this step and go directly to the video library by clicking "Video Library" in the top orange menu bar.

All of our content is video based and designed to help you build very important mental wellness and performance skills to help you in and out of sport. See all the list of initial ten series on the Mindflix.pro home page. 

Account Management

To reset your password, click on “Lost Password?” on the login page. Enter your registered email address, and we'll send you instructions to reset your password.

You can update your profile information by logging into your account, click the drop-down menu beside your username on the menu bar, and click on My Profile. We recommend you fill out your full profile to engage in our community.

Click on video library link on the top orange menu bar, or at the top menu bard of the community home page.

The Community page offers a variety of features designed to connect and engage with other members of Mindflix. You can join discussions, share insights, and participate in group challenges. The page also includes forums where you can ask questions, get advice, and collaborate with fellow athletes. Additionally, you can follow topics of interest, connect with mentors, and receive support from the Mindflix community to help you on your journey.

Unfortunately, our content is not available for download. To access it, you'll need to revisit our site whenever you’d like to view it.

You must register for a premium membership under “Premium Athlete Lounge” to access our webinars. Available in 2025.

Technical Support

If you're having trouble streaming videos, try refreshing your browser, clearing your cache, or switching to a different browser. If the issue persists, contact our support team.

Ensure your browser is up to date. Try clearing your cache and cookies or accessing the site using another device. If the problem continues, reach out to our support team.

You can reach out to our customer support team by emailing [email protected] or by using the contact form available under the “Contact Us” section.

Billing & Payments

(Only Applicable for Premium Memberships-Available 2025)

We accept major credit cards, including Visa, and MasterCard,. We also accept payments through PayPal.

To update your payment information, navigate to “My Membership” on the top menu bar on the main site select “Billing,” and enter your new payment details.

Refunds are processed according to our refund policy. If you believe you qualify for a refund, please contact our support team at [email protected]

Feedback & Suggestions

We value your feedback! You can provide feedback on our contact us page.

We’d love to hear your ideas! Please send your suggestions via the “Contact Us” page or email us [email protected].

What's Included

What’s included in the free portion of the Mindflix platform?

  • WORLD-CLASS VIDEOS by leading athletes and performance experts to help develop your performance and wellness skills. See the free video platform for our range of performance and wellness topics.
  • MINDFLIX PERFORMANCE ASSESSMENT - find out how your performance and wellness skills rank.
  • LIMITED ACCESS to the Mindflix Community Forum.
What's included in the premium portion of the platform?

  • FURTHER BUILD YOUR SKILLS from the Mindflix video platform. Next level strategies to give you the added performance and wellness muscle needed to bring your new skills into competition.
  • AI GAMETIME VIDEO COACH – need help on game day? Ask our AI Gametime Video Coach to get you ready in 5 key areas - Confidence, Pressure, Emotions, Focus and Team.
  • ASK THE EXPERT - live performance and wellness info sessions and coaching webinars, where the viewers can ask questions.
  • LIVE WEBINARS WITH PRO COACHES – elite and pro team coaches help in key areas relevant to coach development and building teams.
  • THE 1% CLUB INTERVIEW – interviews with world-class athletes highlighting key topics in performance and wellness. Hear how the best athletes in the world overcome their challenges – to help you overcome yours.
  • Watch all videos ad free.
  • MINDFLIX COMMUNITY FORUM – Be a part of the interactive Mindflix Community Forum. Learn what’s topical in performance, wellness and sport. Comment on recent news articles and chat with athletes around the globe..
  • Discounts on Mindflix merchandise.

coming soon!

Mindflix Performance Assessment

See how you rank against the PROs